White-label jewellery repair, restoration, design & fabrication
Every piece tells a story. We help your brand keep it going.
Restori is a fully managed, white-label studio for British jewellery brands — repair, restoration, design, product development and fabrication, rooted in traditional jewellery craftsmanship and a focus on sustainability. Our bespoke technology follows every piece from quote to dispatch.
Goldsmith-led · Traditional craftsmanship · Brighton
What we do
A fully managed jewellery studio, behind your brand
We become the workshop behind your brand — repair and restoration, plus design, product development and fabrication — all sustainability-led and rooted in traditional jewellery craftsmanship, turning damaged and unsellable inventory into recovered revenue.
A repair & restoration team, white-labelled
We run a customised repair and restoration department for brands that don't have the capacity to staff their own — working invisibly behind yours.
Digitised, end to end
Track, quote, approve or decline, and follow every repair live through our bespoke brand portal.
Recovered revenue
Turn damaged and unsellable inventory into recovered revenue instead of write-offs.
Design, development & fabrication
In-house design, product development and fabrication from our Brighton workshop — made with traditional, quality jewellery craftsmanship.
The technology
Bespoke technology, built for repairs
Our state-of-the-art platform lets brands and their customers follow the whole journey — from the first quote to the moment a piece is dispatched.
- Approve or decline quotes in a click
- Visual, timestamped updates at every stage
- Live tracking from intake to dispatch
- Performance data and repair analytics
Ways to work together
Two models, or a package built around you
If you'd like us to take care of everything, our partnership model is the easiest fit. If you'd rather stay close to your repair customers, white-label wholesale keeps you in front of them.
Partnership
Most hands-offWe deal with it all.
Add a link on your website and your customers talk directly to us. We handle the communication, the repair and dispatch from our workshop, and pay you an agreed percentage of every repair fee.
- We manage all customer comms, repair and dispatch
- You receive an agreed percentage of each repair fee
- Around 7 working days to repair each item
- Your packaging, or our eco-friendly packaging with a “Repaired by Restori for your brand” swing tag or postcard
- Brand onboarding in around 2 weeks
White-label wholesale
You stay in front of your customer.
Send us repairs in batches. We assess each piece, then upload product images and a free wholesale quote to your brand portal. You quote your customer with your markup, then accept or decline on their behalf in our system.
- Send repairs to our workshop in batches
- We assess, photograph and quote at wholesale, free of charge
- You set your markup and quote the customer
- You accept or decline on the customer's behalf through our portal
- We invoice you per repair · onboarding in around 2 weeks
Not sure which fits? We'll build a bespoke package around the needs of your business — including design, product development and fabrication commissions.
Book a demoHow it works
From onboarding to dispatch, fully managed
Brand onboarding takes around two weeks. After that, every repair follows the same considered path — and you can watch each step in the portal.
- 01
Onboard
We set your brand up on our platform in around two weeks.
- 02
Receive
Customers reach us directly, or your team sends repairs in batches.
- 03
Quote & approve
We assess, photograph and quote; approvals happen in the portal.
- 04
Restore
Our specialists carry out the repair, restoration or fabrication in our Brighton workshop.
- 05
Track
Follow visual, timestamped updates and live data the whole way.
- 06
Dispatch
We return each piece in considered, eco-friendly packaging.
Who we are
Restori was founded by Sarah Farrow-Lane.
Sarah has worked in jewellery as a goldsmith, designer and production manager since 2009. Years in the industry led her to heritage British brands, repairing their customers' most cherished pieces.
She saw a gap: British brands that needed specialist repair, restoration, design and fabrication without the cost of running a fully equipped workshop in-house. From a fully functioning workshop in Brighton, East Sussex, Sarah and her team step in as exactly that — bringing traditional, quality jewellery craftsmanship and a sustainability-led approach to every piece.
Brighton, East Sussex
Sustainability
Sustainability is the core of everything we do
From the materials we choose to our planet-friendly packaging, we work slowly and mindfully through every stage — from design and fabrication to repair and restoration.
We are environmentally conscious and honest in our approach, and we pledge to work only with suppliers who offer transparency within their supply chain — so we can trace materials back to their roots.
- Planet-friendly, recyclable packaging
- A slow, mindful, considered process
- Traceable, transparent supply chains
Book a demo
Let's keep your customers' pieces in service.
Tell us about your brand — repair, restoration, design, product development or fabrication — and we'll build the right package around it. Book a demo call and we'll walk you through the workshop and the platform.
Have a piece of your own that needs repair? Request a quote